FAQ

How do I track my order?

How can I contact your couriers?

 

Orders are shipped via USPS Priority Mail.  Your tracking number will be sent to the email address  that you provided at checkout or to the mobile number listed in your ordering instructions. . . .

​

Do you provide International delivery?

 

Please call so we can quote shipping prices for international delivery.  

Note:   We may not be allowed to ship to all countries  ( but we will certainly try)  !

​

What is your return policy?

How do I return an item? 

 

Product can be returned for the full price less a restocking fee of 5%    IF:   Product is unopened with the safety seal intact inside the lid and with  proof of your purchase. 

​

 We're sorry, shipping charges can not be refunded.

 Please call to receive "Return Authorization".

​

Equine SL.com/StressLess

 386-295-0300. 

 

Please read carefully the terms for a refund under our RETURN POLICY listed above.